Is hiring an internal I.T. person what is best for your company? Here are some of the pros and cons of hiring your own internal I.T. person versus contracting out I.T. services with a company.
The pros of hiring your own internal I.T. person is that it may be someone you know very well and that knows you. They know everything about your business and what it takes to operate. Having your own I.T. person that knows your network infrastructure, equipment, and software is a plus. It makes servicing the equipment and software that much easier. Usually an internal I.T. person will have their own office within the business so you can easily reach them should you need them.
Now lets talk about the cons. The cons of having your own internal I.T. person is that they are the only ones that know your network infrastructure, equipment, and software. Well what happens when that one person you have on staff is sick, goes on vacation, takes personal leave? Or what happens when that one person decides to resign and doesn’t really give you a two weeks’ notice? Or what happens when that one I.T. person you have on staff suddenly dies? Where does that leave your business?
Having your own internal I.T. person you are also subjective to what they know and are experienced in. Even if there are better ways to reduce costs, be more efficient, and or become more compliant, you are stuck with what they are familiar with. How would you know if your business is being cost effective? Or how would you know if your business has the proper security standards in place?
When you have your own I.T. person they tend to buy equipment and software online or through a big box store. While that may seem nice and you think you’re saving money, that may not always be the case. Buying online or at a big box store you have limited warranty on your equipment. So limited that they will ask you, before you check out, if you want to buy an extended warranty. You are also subjected to mail in your equipment for support.
When you hire an I.T. company you have access to their entire team not just one person. As a company they will have technicians of all levels to be able to support your technology needs. An I.T. company is also going to ensure that you have the most updated equipment, the newest software, and that you comply with security standards. An I.T. company will also document every single equipment, software, and service so that you know exactly what is in place at all times. The greatest part is that when you contract with an I.T. company your purchases for anything that is needed, will go through them. You have better warranty on your equipment and the best part, you don’t have to ship your equipment out to get serviced. Your I.T. company comes to you for service!
We can go on and on. The next time you are contemplating if you need to hire on an internal I.T. person, reach out to us! I think you will find more benefit by hiring C Three Business Consultants!